Fear of Cybercrime: Lessons for the Global E-Banking Sector

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How persons view crime, how much they fear it and their responding actions are examined in the context of the pervasiveness of information technology and the influence of news media. 

By: Lloyd G. Waller, Corin Bailey and Stephen Johnson

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Description

We all do business online in one form or another and in this new globalised dispensation, e-Banking has helped to vastly enhance the symbiotic relationship between banks and their customers. But, there are also challenges; some technological in the form of hardware and software deficiencies and some non-technological such as issues of consumer trust and confidence and access to ICTs. One threat not addressed in the electronic banking literature however, is Fear.

In Fear of Cybercrime: Lessons for the Global E-Banking Sector, Lloyd Waller, Corin Bailey and Stephen Johnson address this gap by examining the extent to which fear of cybercrime threatens e-banking.  How persons view crime, how much they fear it and their responding actions are examined in the context of the pervasiveness of information technology and the influence of news media. 

A must-read for bankers and policymakers in particular, but also for academics, Fear of Cybercrime is a useful tool in guiding industry players as to the strategies necessary to lower consumer risk perception and increase protection of personal data.

Additional information

Weight 1 lbs
Dimensions 8 × 5 in
ISBN

978-976-637-864-6

Binding

Paperback

Page Count

134

Publication date

March 2015

About the Authors

Lloyd G. Waller is a Senior Lecturer in Methodology and Political Sociology and Head/Chair of the Department of Government at the University of the West Indies, Mona, and Director of the Centre for Leadership and Governance, a research and policy unit within the Department of Government, UWI.

Corin Bailey is a Fellow at the Sir Arthur Lewis Institute of Social and Economic Studies, University of the West Indies, Cave Hill.  He has been working on issues related to crime and violence in the Caribbean for over a decade.

Stephen Johnson is an Assistant Lecturer in the Department of Government at the University of the West Indies, Mona. He specialises in issues affecting Small Island Developing States (SIDS) and his research interests include ICT for development, Cybercrime, Advanced Research Methodologies as well as International Trade as platform for SIDS Development

Contents

Introduction 

  1. Understanding Electronic Banking 
  2. Fear of Crime
  3. Cybercrime 
  4. Fear of Cybercrime as a Challenge to Global Electronic Banking 
  5. The Media, Risk Perception and Fear of Cybercrime 
  6. Conclusions 

Bibliography

Index

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